At the heart of a good customer relationship is dialog – just like with any relationship. The more deeply you learn to understand customers, the more targeted customer service you can provide. Therefore, customer dialog must be continuous and continuously deepening. It is precisely for this need that Cadentia develops technology.

Cadentia was founded in 2023. We are an enterprise software company enabling controllable and effective use of the bleeding edge AI technologies for B2C companies to elevate their customer relationship. Our founder team has over 100 years of collective experience in the global technology markets with deep expertise in digital services, AI technologies and customer relationship management. We are backed by the leading Nordic venture capital investors and are rapidly growing.

Our AI-based technology makes it easier for businesses to communicate with their customers. It allows you to bring your customer dialogues into a single channel and deepen your direct customer relationship – reducing your dependency on the global consumer tech platforms and their ever-changing algorithms. AI ensures that every conversation goes deeper than the last: the AI’s memory capacity is infinite and therefore customers receive an increasingly personalized service as conversations go on. In turn, you can build loyal – and meaningful – customer relationships, where people can be themselves.